777je Terms & Conditions

1. General Provisions

These Terms & Conditions ("Terms") govern the contractual relationship between you ("Player", "User", "you") and 777je ("777je", "we", "us", "our") with respect to your use of the 777je online betting and casino platform accessible at https://777je.io and any associated mobile or browser-based interfaces (collectively, the "Platform").

777je operates as a safe and reliable online gaming platform providing sports betting, casino games, live dealer games, and related entertainment services to eligible players in Bangladesh and other permitted jurisdictions. The Platform is operated in English and all player communications, support services, bonus terms, and legal notices are issued in English.

By registering an account, making a deposit, placing a bet, or accessing any game on the Platform, you enter into a binding legal agreement with 777je and confirm your acceptance of these Terms, the 777je Privacy Policy, and the Responsible Gaming Policy, all of which are incorporated by reference into this agreement.

2. Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use any service on the 777je Platform. This requirement is strictly enforced. By registering, you confirm that you are 21 years of age or older. 777je reserves the right to request proof of age at any time and to suspend or permanently close any account where the minimum age requirement cannot be verified to our satisfaction.

2.2 Geographic Eligibility

The 777je Platform is intended for use by players located in Bangladesh and other jurisdictions where access to online betting and casino services is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction before registering or depositing. 777je does not accept liability for any player who uses the Platform in a jurisdiction where such use is prohibited.

2.3 Registration Requirements

To register an account on 777je, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, residential address, email address, and preferred payment method. You agree to maintain the accuracy of this information at all times and to notify 777je promptly of any changes.

You must not register an account using false or misleading information, another person's identity, or a fictitious identity. 777je may require identity verification documents including a government-issued photo identification and proof of address before activating your account or processing any withdrawal.

2.4 One Account Per Player

Each player is permitted to hold only one registered account on the 777je Platform. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. 777je employs automated systems and manual review processes to detect duplicate accounts. Where duplicate accounts are identified, all accounts will be closed and any pending withdrawals or bonus balances may be voided.

3. Account Management

3.1 Account Security

You are responsible for maintaining the confidentiality of your 777je account login credentials, including your username and password. You must not share your login details with any third party. 777je will not be held liable for any loss or damage arising from your failure to maintain the security of your account credentials.

If you believe your account has been accessed without your authorisation, you must notify the 777je support team immediately via email at [email protected]. 777je will investigate all reported cases of unauthorised access and take appropriate action, which may include temporarily suspending your account pending investigation.

3.2 Account Verification (KYC)

777je operates a Know Your Customer (KYC) verification process in accordance with anti-money laundering (AML) best practices. You may be required to submit identity verification documents at registration, before processing your first withdrawal, when your cumulative deposits exceed certain thresholds, or at any other time that 777je deems verification necessary.

Acceptable identity documents include a valid National Identity Card (NID), passport, or driving licence. Proof of address may be satisfied by a recent utility bill, bank statement, or other official document not older than three months. 777je reserves the right to request additional documentation as required.

3.3 Inactive Accounts

An account is considered inactive if there has been no login activity for a consecutive period of twelve (12) months. 777je reserves the right to apply an inactivity administration fee to dormant accounts in accordance with its then-current fee schedule. Players will be notified in advance of any such charges being applied. The remaining balance, after deduction of any applicable inactivity fees, remains the property of the player and will be returned upon verified request.

3.4 Account Currency

All 777je accounts are denominated in Bangladeshi Taka (BDT). Deposits, withdrawals, bets, winnings, and bonus amounts are all processed in BDT. The ৳ symbol is used throughout the Platform to denote Taka amounts. 777je does not currently offer multi-currency accounts.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

777je accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and other payment methods as made available on the Platform from time to time. All payment methods offered are subject to availability and may be modified, suspended, or withdrawn by 777je at any time.

4.2 Deposit Conditions

The minimum single deposit amount is ৳200. Deposits are processed in real time or near-real time depending on the selected payment method. 777je does not charge deposit fees, although your payment service provider may apply their own charges. You are solely responsible for any fees levied by your payment provider.

All deposits must be made from a payment account registered in your own name. Third-party deposits — that is, deposits made on your behalf by another person — are strictly prohibited. Any deposits identified as originating from a third-party payment source will be returned to the originating account and your 777je account may be suspended pending investigation.

4.3 Withdrawal Conditions

Withdrawal requests are subject to successful completion of the 777je KYC verification process. The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for your most recent deposit unless otherwise approved by 777je support. Processing times vary by payment method but 777je endeavours to process all approved withdrawal requests within one (1) to three (3) business days.

777je reserves the right to request additional verification documents before approving any withdrawal. Withdrawal requests may be delayed or declined where 777je has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

4.4 Currency & Exchange

All transactions on the 777je Platform are conducted in Bangladeshi Taka (BDT). 777je does not perform currency conversion. Players are responsible for any currency conversion costs incurred outside of the Platform.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, reload offers, cashback credits, and other promotions offered by 777je are subject to specific terms and conditions that will be published alongside each individual promotion. In the event of any conflict between the specific terms of a promotion and these General Terms, the specific promotion terms will take precedence for that promotion only.

5.2 Wagering Requirements

Bonus funds credited to your account are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier, qualifying games, minimum odds, and validity period will be stated clearly in the promotion-specific terms. Failure to meet wagering requirements within the validity period will result in the bonus and any associated winnings being forfeited.

5.3 Bonus Eligibility

Each promotion offered by 777je is available to eligible players only. Eligibility criteria may include account verification status, minimum deposit amount, geographic location, and prior bonus history. 777je reserves the right to determine player eligibility at its sole discretion and to decline bonus claims from players who do not meet the stated criteria.

5.4 Modification of Promotions

777je reserves the right to modify, suspend, or permanently withdraw any promotion at any time with reasonable prior notice to affected players. Promotions are offered at 777je's discretion and no player has an entitlement to any ongoing or recurring promotional offer.

6. Betting & Gaming Rules

6.1 Sports Betting

All sports bets placed on the 777je Platform are governed by the specific betting rules applicable to the relevant sport, market, and event type. Betting rules are published in the Platform's help section and may be updated from time to time. It is your responsibility to read and understand the applicable rules before placing any bet.

Bets placed on events that are subsequently cancelled, postponed, or declared void will be settled in accordance with the relevant sport-specific rules. In general, voided bets will be returned to your account balance at the original stake value. 777je's settlement decisions are final and binding.

6.2 Casino Games

Casino games on the 777je Platform — including slots, live dealer tables, instant-win games, and crash games — are operated using certified random number generator (RNG) technology or, in the case of live dealer games, real-time human dealers. Game rules, return-to-player (RTP) percentages, and betting limits are published within each game interface by the respective game provider.

6.3 Technical Errors

In the event of a technical fault, system error, or data feed failure that affects the display of odds, game outcomes, or account balances, 777je reserves the right to void affected bets and restore account balances to their pre-error state. 777je will not honour bets placed at clearly erroneous odds or game outcomes generated by verifiable technical error.

6.4 Bet Cancellation

Once a bet has been confirmed and accepted by the 777je Platform, it cannot be cancelled or amended by the player. 777je reserves the right to cancel or void bets at its discretion where there is evidence of technical error, suspicious betting activity, or market integrity concerns.

7. Prohibited Conduct

The following actions constitute prohibited conduct on the 777je Platform and may result in immediate account suspension, voiding of winnings, and referral to relevant authorities:

• Providing false, misleading, or incomplete information during registration or verification;
• Registering or operating more than one 777je account;
• Using another person's identity or payment credentials to register or transact;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games;
• Engaging in collusion, match-fixing, or any form of cheating in casino games or sports betting;
• Exploiting software bugs, glitches, or errors to gain an unfair advantage;
• Conducting or facilitating money laundering or any other financial crime through the Platform;
• Engaging in arbitrage betting or systematic exploitation of bonus offers;
• Attempting to hack, disrupt, or gain unauthorised access to the 777je Platform or its infrastructure;
• Threatening, harassing, or abusing 777je staff or other players.

8. Intellectual Property

All content on the 777je Platform — including but not limited to the 777je brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of 777je or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the 777je Platform without prior written permission from 777je.

Game content, including graphics, audio, and game mechanics, is the intellectual property of the respective game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is licensed to 777je for display on the Platform. All rights in game content are reserved by the respective rights holders.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 777je, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

777je's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 777je account in the thirty (30) day period immediately preceding the event giving rise to the claim.

777je makes no warranty, express or implied, that the Platform will be available at all times, free of errors, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. Scheduled and unscheduled maintenance periods may result in temporary unavailability.

10. Privacy & Data

777je collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated by reference into these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

777je uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Your financial data — including bKash, Nagad, Rocket, and bank account details — is never stored in plain text on 777je servers. 777je does not sell your personal data to third parties for marketing purposes.

You have the right to request access to the personal data held about you, to request correction of inaccurate data, and to request deletion of your data in accordance with applicable data protection laws and the terms of the 777je Privacy Policy. Requests may be submitted to [email protected].

11. Responsible Gaming

777je is committed to promoting responsible gaming across its entire player base in Bangladesh. Gambling is intended to be a form of entertainment. If gambling ceases to be enjoyable or begins to negatively affect your finances, relationships, or wellbeing, you should stop and seek help.

777je provides all registered players with access to the following responsible gaming tools, available via the Account Settings section of the Platform:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Set a maximum amount you are willing to lose over a defined period.
• Session Time Reminders: Receive notifications when you have been logged in for a specified duration.
• Cool-Off Periods: Take a temporary break from the Platform for a period of your choosing.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

For further information and support, please visit the 777je Responsible Gaming page at /responsible-gaming or contact our support team at [email protected] at any time.

12. Termination

12.1 Termination by Player

You may close your 777je account at any time by submitting a closure request to the support team at [email protected]. Upon receipt of a valid closure request, 777je will process the closure and return any verified withdrawable balance to your registered payment method, subject to completion of any outstanding KYC requirements and deduction of applicable fees.

12.2 Termination by 777je

777je reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where 777je has reasonable grounds to believe that the player has breached any provision of these Terms, engaged in prohibited conduct, or where continued operation of the account poses a risk to the Platform, other players, or third parties.

Where an account is closed by 777je due to a breach of these Terms, any bonus balances and winnings derived from bonus activity may be forfeited. Real-money deposits will be returned to the player's registered payment method after deduction of any amounts owed to 777je, including any chargeback losses or fraud-related costs incurred by 777je as a result of the player's conduct.

13. Amendments to These Terms

777je reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect player rights or obligations — 777je will provide reasonable advance notice via the Platform or by email to your registered address before the changes take effect.

Your continued use of the 777je Platform after the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, you must stop using the Platform and close your account in accordance with Section 12.1 above.

The current version of these Terms, including the effective date, is always accessible at https://777je.io/terms-conditions. It is your responsibility to review the Terms periodically for any updates.

14. Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them — including any question regarding their existence, validity, or termination — shall be governed by and construed in accordance with applicable law. Nothing in these Terms limits your statutory rights as a consumer under the laws of the jurisdiction in which you are resident.

In the event of a dispute between you and 777je, you are encouraged to contact our support team in the first instance at [email protected]. 777je aims to resolve all player complaints within five (5) business days of receipt. Where a dispute cannot be resolved through direct communication, the parties agree to pursue resolution through good-faith mediation before initiating any formal legal proceedings.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 777je support team using the details below. All support is provided in English, 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7, 365 days per year
• Languages Supported: English
• Response Time Target: Within 2 business hours for live chat; within 24 hours for email

For responsible gaming support, self-exclusion requests, or account closure, please clearly state your request type in the subject line of your email to help our team prioritise and direct your query to the appropriate department.